Dropbox allows you to recover the files that you have deleted. 'Yes, I understand what a restoration will do, and I give you permission to take this action in my Dropbox account.” Permanent deletionsĭropbox Support won’t be able to recover permanently deleted files, or files that were deleted outside of your account’s version history.Sometimes we unknowingly delete some important file which we want back for our use. Then, copy-and-paste the following statement into the description box so that Dropbox can take action in your account:

For example: Dropbox/Photos/Italy/Venice/1001.pdf.

The names of any files you’re looking for or want reverted.

If you want to undo multiple events or restore specific files, also include:

The approximate date the files were affected or went missing.

If you can’t find an event that corresponds to your issue, create an email to Dropbox support with File recovery as the issue type. Include as much of the following information as possible.

Fill out the rest of the details in the support email form.

To restore a shared folder: Copy the link of the oldest event within that folder you want to undo.

To restore your entire account: Copy the link of the oldest event you want to undo.

Paste the link in the Restoration Link section of the support email form.

Copy the link from your browser’s address field.

Click the event that you’d like to undo or restore.

Navigate to /events in a new browser tab.

Select File recovery from the dropdown.

To request the recovery of missing or corrupted files using a restoration link: How to request file recovery from Dropbox Support If you continue to experience issues, you can request file recovery from Dropbox Support.

To restore your account to a specific point in time, use Dropbox Rewind.

To restore an older version of a file, check its version history.

To restore a single file, check your Deleted files page.

Before contacting Dropbox Support, try the following to recover your files:

Recover deleted dropbox